Reference

How 99nbaji Handles Your Personal Information

This Privacy Policy explains exactly what we collect when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team — and how we keep that data secure.

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HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use a layered approach to data security — from how your bKash PIN is never stored on our servers, to how session tokens expire after inactivity. Here is what that looks like in practice across the four areas that matter most to your account.

Payment Data Isolation

Your bKash, Nagad and Rocket transaction references are stored separately from your login credentials. Payment processors handle the transfer; we only record the confirmation reference for your wallet history.

Cookie Use and Control

We use cookies to remember your login session and device preferences across mobile and desktop. You can clear cookies at any time from your browser settings, though this will require you to log in again.

Account Security Practices

Every login triggers an OTP sent to your registered mobile number. Suspicious activity from an unrecognised device prompts an additional verification step before access is granted.

Retention and Deletion Rights

You can request deletion of your personal data by contacting support. We will confirm what can be removed immediately and what we are required to retain under applicable rules before closing the request.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is ready to help. You can reach us through live chat inside your account, by email, or through the Support Chat Bangladesh channel. We aim to respond to all data-related requests within a reasonable timeframe.

Live Account Chat Open Support Chat Bangladesh from inside your account dashboard. This is the quickest path for data requests, corrections or deletion queries.

Email Support Send your privacy request by email with your registered mobile number and the specific data you are asking about. We verify identity before actioning any request.

Wallet Verification Help If your bKash, Nagad or Rocket details need updating or you spot an error in your payment records, contact account help and we will correct it promptly.

What We Collect and Why We Need It

99nbaji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, email address, mobile number and the payment method you choose — whether that is bKash, Nagad or Rocket. This information is used to verify your identity, process deposits and withdrawals, and keep your account wallet accurate. We

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also collect device and session data automatically: your browser type, IP address and pages you visit within the platform. This helps us detect unusual login attempts and keep your account secure. We do not sell your personal data to third parties for marketing purposes. Where we
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share data — for example, with payment processors handling your bKash or Nagad transfer — it is only to complete the transaction you requested. We retain account data for as long as your account is active and for a period after closure as required by applicable
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rules. All data handling depends on your local law and the eligible regions we operate in. If you have questions about how your specific data is stored, our support team can walk you through the details.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy at 99nbaji

These are the questions we hear most from people in Bangladesh about how their data is used, who sees it and how to exercise their rights. Each answer is specific to how our platform actually works.

Yes, we store the mobile number linked to your bKash or Nagad account as part of your payment profile. It is used only for transaction verification and is not shared with advertisers.

You can. Contact us via Support Chat Bangladesh or email with your registered number. We verify your identity first, then compile and send your data within a reasonable period.

Only authorised staff involved in transaction processing, account verification or fraud prevention can access your wallet history. Your deposit and withdrawal records are not visible to other account holders.

Send a deletion request through live chat or email. We will confirm what is removed immediately and explain any data we are required to keep under applicable rules before finalising the request.

We may send account-related messages to your registered number, including transaction confirmations and security alerts. You can ask us to limit promotional contact by updating your communication preferences in account settings.

Session data is encrypted and tied to your verified login. Switching devices prompts an OTP confirmation, so your personal information stays protected regardless of which device you use to access the platform.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 99nbaji Handles Your Personal Information

Data Handling, Cookies and Account Security

Payment Data Isolation

Cookie Use and Control

Account Security Practices

Retention and Deletion Rights

Contact Us About Your Data

Common Questions About Your Privacy at 99nbaji

01 Does 99nbaji store my bKash or Nagad mobile number?

02 Can I request a full copy of the data you hold on me?

03 Who can see my account wallet and deposit history?

04 How do I ask you to delete my personal data?

05 Does 99nbaji use my data for marketing messages?

06 Is my data protected when I switch between mobile and desktop?

Privacy Policy

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